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If you are not satisfied with the goods you have received, you may return them to us within 7 days of receipt via Royal Mail or Parcelforce according to weight. Items must be unused and in the original packaging. We will inspect the goods and if satisfied, we will offer an alternative, store credit or a full refund. If the goods have been damaged in transit and you notify us within 3 days of receipt, we will replace on the goods being returned to us.

If you have any questions, then please send us an email or give us a call.

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Osbornes Guarantee

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If the goods you receive do not give fair and reasonable wear because of defective workmanship or faulty material, we will repair or exchange them, or offer a refund, if we have all relevant details provided.

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We reserve the right to make the final decision on whether to replace the goods, or a refund.

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We attempt to correctly describe our garments; however, we do exclude liability for variations which are beyond our control.

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All stocks are subject to availability. If we have an alternative, we will contact you. 

This guarantee does not affect your statutory rights.

Our computer records are completely confidential and in compliance with the Data Protection Act.

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